Automation Fatigue: The Unintended Consequences of AI in Contact Centers
The integration of artificial intelligence (AI) in contact centers was initially seen as a solution...
Los Angeles' Booming Defense Industry Faces Uncertainty Due to Federal Funding Cuts
When former Space X engineer Josh Giegel launched his North Hollywood tech company...
Winter Storm Alert: Potential for Impactful Snow and Ice Across the South
The FOX Forecast Center is closely monitoring the potential for impactful snow and...
Salmonella Outbreak Linked to "Super Greens" Dietary Supplement
A recent recall of the "Live it Up Super Greens" dietary supplement by the U.S. Food and...
US Department of Justice Investigates Disruption of Church Service by Protesters
The US Department of Justice has launched an investigation into a group of protesters...